Who We Are
Information We Collect From You
In order to operate the Site and provide you with information on products and services that may be of interest to you, we may collect "contact information" (such as full name, address, phone number and email address as well as your computer's unique IP address), "financial information" (i.e., passwords, credit and debit card numbers and bank and other financial institution account numbers) and "demographic information" (e.g., zip code, postal code, hometown, gender, purchase history information and age as well as IP addresses that are not unique to your computer) from you. Please note that we do not knowingly collect personally identifiable information from children, but if a child has provided us with personally identifiable information without parental or guardian consent, the parent or guardian should contact us to remove the information and unsubscribe them from any promotional contact opportunities.
We use a third party advertising company, Atlas, to serve ads on our behalf across the Internet. Atlas may collect anonymous information about your visits to our website, and your interaction with our ads. For instance, it may keep track of how many of our ads you had seen before visiting our site. This is primarily accomplished through technology provided by Atlas, including cookies and Action Tags (commonly referred to as a Web Beacons or GIF tags), which we place on various places within our website. Atlas does not collect any personally identifiable information through the use of Atlas’ technology. From time to time, we may share anonymous information with Atlas in an aggregate form, for purposes of analysis and improvement of our site. Atlas may use information about your visits to this and other websites in order to provide ads about goods and services of interest to you. If you would like more information about this practice or the process of opting out of Atlas’ cookies, please click here
How We Use Contact Information; Responsibility
Order and Payment Processing, Customer Service, Credit Card Issuers and Quality Assurance. We use contact information to help us perform transactions, to deliver the services you have requested, to perform quality assurance, sales and other business analyses, and to contact you in connection with events for which you purchased tickets (including event confirmations, changes and cancellations). In some cases we may use service providers to help us perform some of these tasks, including, but not limited to, processing or fulfilling your orders, or performing customer service, business analyses or quality control, and consequently we may share your contact information with these service providers. In such cases, we often require these service providers to enter into agreements with us regarding the confidential handling of your information. We may also provide your contact information to your credit card issuer or to credit card processors for their purposes. When you make a purchase through the Site, or register with the Site, you will provide us with an email address where we, or these service providers, may contact you for the purposes described in this paragraph.
Contacting You for Offers and Promotions.
Providing Event Providers with Contact Information.
Providing Merchants with Contact Information.
Divulging Your Contact Information for Legal and Administrative Reasons.
We may disclose specific contact information when we determine that such disclosure is necessary to comply with law, to cooperate with or seek assistance from law enforcement or to protect the interests or safety of myRacetravel.com or other visitors to the Site or users of services or products provided by myRacetravel.com. Also, your contact information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy, of myRacetravel.com.
Providing Non-myRacetravel.com Affiliates with Contact Information.
Other Instances where Contact Information may be Shared.
How We Use Financial Information; Responsibility
How We Use Demographic Information
Information Other Web Sites Collect From You
Your IP Address
Like most e-commerce websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you.
Our Security Precautions; Geographic Location of Information
The Site has security measures in place to help protect against the loss, misuse and alteration of the information under our control. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. We encrypt your contact information and financial information as it travels over the Internet and we store your financial information on our servers in encrypted form. Your information may be transferred to and maintained in whole or in part on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and may be stored on equipment or in facilities leased or licensed from third parties.
How You Can Access and Update Your Email Preferences, Contact information and other My Account Information; Deleting Information
You may click on the Site's NEWSLETTERS link and follow the instructions to modify information you have previously provided to us or to indicate (in greater detail) which types of promotional emails you want (or do not want) to receive from us. Emails that we send you may also have links to the Site's NEWSLETTERS section. If you would like to delete an account that contains your information, please contact customer service. Please note that deleting your account on the NEWSLETTERS section of the Site will not delete all of your contact information or other information contained on our systems, as much or all of this information will be retained to preserve records of our commercial relationship with you. Further, certain information may have already been provided to third parties as described above. Please note that changing your profile on the Site, or otherwise opting-out of receipt of email communications from myRacetravel.com and third parties (other than Event Providers or others for whom you cannot use the Site to cause an opt-out to be effective) will only change the data reflected in your profile for purposes of transacting future business on the Site and for managing future communications from myRacetravel.com. If myRacetravel.com has already provided your information to a third party before you have changed it on the Site, then it is possible that the third party will not receive an update of the information reflecting the change
How to Contact Us Regarding Privacy; Notice